If Pulse isn't right for you, you can get a full refund of any payment within 30 days of the charge. Paddle, our merchant of record, processes all refunds.
How to request a refund
Go to paddle.net, look up your order with your email address and request a refund. You can also email [email protected] and we'll ask Paddle to issue it. Paddle returns the money to your original payment method.
After a refund
The credits from a refunded payment are removed, and your account moves to the free plan. We may decline requests that show a pattern of abuse, such as repeatedly buying, using and refunding a plan.
Cancelling
Cancelling stops future renewals, and your plan stays active until the end of the period you paid for. Cancelling doesn't refund the current period by itself; request a refund within the window above if you want one.
Your legal rights
This policy doesn't limit any refund or cancellation rights you have under consumer protection law, which Paddle administers under its Buyer Terms. Questions: [email protected] or +972 53-932-5990.